Terms & Conditions
By accessing this website you agree to these terms and conditions. If you do not agree to them, you may not use and access this website. KATHARINA GRUBER website is provided solely for your personal, non-commercial use. You may not use this website for any commercial purpose.
Acceptance of your Order
The display of any item on our website is not an offer to sell and KATHARINA GRUBER shall be under no obligation to supply the products ordered through this website. If you place an order, this will be your offer to purchase the items from us. We will acknowledge your order as soon as possible but will be under no obligation to supply the products ordered unless we have the products in stock and they are available at the prices specified.
If items that you order are out of stock, subject to a delay or the price is higher than that shown on your order, we will try to contact you at the email address you provided when placing your order. If we cannot contact you or receive no response to our email, we will continue to process the remaining items on your order. We will not supply a substitute product without your express authority.
Please note that you will be charged 50% deposit for the item once the order is placed as this will secure the item for you. Once your order has produced, we will contact you for 50% balance payment. Upon receiving your payment, we will be able to ship your item directly to you.
We ship to all countries via La Poste courier. All orders to Non-European countries will be shipped on a DDU (Delivery Duties Unpaid) basis. This means that any duties and taxes incurred in the country of destination are the responsibility of the customer.
If you for any reason refuse delivery you will still be charged the duties and taxes. Your item will be returned to KATHARINA GRUBER and you will be directly charged for the unpaid duties and taxes along with the additional shipping costs.
Please also note that your shipment/order cannot be classed as personal effects/personal use as your shipment is coming from KATHARINA GRUBER as a business to yourself as a consumer. Therefore, you are responsible for import duties/taxes at your local customs office. Any duty and taxes incurred in the country of destination are the responsibility of the customer. When you placed your order, you agreed to our terms and conditions of purchase.
Your local customs will return your shipment to us if you cannot provide your personal customs registration number. In this event you still may incur duties and taxes from customs, which you as the customer would be solely responsible for.
For information on our shipping rates, please click here.
Due to the nature of our production, made for order, WE CAN NOT ACCEPT ANY RETURNS AND EXCHANGES. Each garments are specifically made for you
We have made every effort to display as accurately as possible the colours of our products that appear on KATHARINA GRUBER. However, as computer moniters vary, we cannot guarantee that your moniter's display of any colour will be completely accurate.
Payment can be made via paypal, securely online by Visa, Master Card, American Express, Diners or Maestro cards. The credit/debit card that is being used must be yours. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment, we will not be liable for any delay or non-delivery of your order. We also reserve the right to cancel your order. For first time online customers, we may request that shipping be to the credit card billing address only
By submitting an order to us through our website you represent and warrant that the payment details provided on your order are valid and correct and that when your order is accepted and processed by us, payment will be made in full.
If the billing details for your order are the same as your delivery address details, by placing an order on the website you confirm that you are the person referred to in the delivery address details. Otherwise, by placing an order, you confirm that you are the person referred to in the billing details.
Given the unpredictability of technology and the online environment, KATHARINA GRUBER make no promise that our website will be uninterrupted or entirely error free, or free of viruses or bugs or compatible with any other software or material. Accessing the website is entirely at your own risk. We are not responsible to you if we are unable to provide our Internet services for any reason beyond our control.
The content of our website is presented, "as is", and we do not guarantee its accuracy, whether explicit or implied. We reserve the right to amend errors, make changes to our website, withdraw any part of our site or to update product information at any time if we consider it necessary.
Liability and Indemnity
Except in relation to our contractual obligations to supply goods following acceptance of orders placed on our website, neither we nor any of our directors, employees, suppliers or other representatives will be liable in contract, tort, negligence or otherwise for any loss or damage whatsoever in any way connected with your use of the website.
You agree fully to indemnify us, our directors, employees, suppliers or other representatives from and against all liabilities against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the conditions by you or any other liabilities arising out of your use of this website. We may terminate your use of the website immediately if we consider that you have breached these terms and conditions.
This website is controlled and operated by KATHARINA GRUBER. These terms and conditions and all matters connected with any order you place in our website are governed by French Law.
This website is owned and operated by KATHARINA GRUBER. All content including pictures, designs, logos, photographs, written and other materials on our website are copyrighted to KATHARINA GRUBER and authors, designers, photographers etc. All worldwide rights are reserved. This site and its contents may only be used for personal non-commercial use. Any reproduction in whole or in part of our website is strictly prohibited without the prior written permission of KATHARINA GRUBER.
We may change or modify these terms and conditions at any time, and your continued use of this site following such change shall signify your agreement to be bound by the modified terms of conditions. Please read the terms and conditions and check back often. If you do not agree to any change to the terms and conditions, then you must immediately stop using the website.